Terms & Conditions for Pulse iQ

1. Introduction

Welcome to Pulse iQ, a provider of advanced analytics, AI-powered insights, ROI calculators, and business intelligence solutions for nonprofits, ministries, and corporate clients. By accessing or using our platform, you agree to be bound by these Terms & Conditions. If you do not agree to these Terms, please discontinue the use of our services.

2. Definitions

  • "Pulse iQ" refers to Pulse iQ, Inc., its affiliates, and subsidiaries.
  • "User" or "Client" refers to any individual or organization using our platform.
  • "Services" refers to Pulse Analytics®, Pulse Predictive, Pulse 360, ROI Calculators, Business Intelligence Tools, and all other related offerings.

3. Scope of Services

Pulse IQ provides the following core services:
  • AI & Analytics Tools – Dashboards and predictive insights derived from your CRM data.
  • ROI Calculators – Custom-built tools for financial and marketing impact assessments.
  • CRM Integrations – Connecting with your data sources for seamless reporting.
  • Payment Integration (Nonprofit & Corporate Clients) – Secure payment workflows within AI-driven analytics.

4. Data Collection & Privacy

  • Pulse iQ does not collect personal data directly except for ROI calculators hosted on our website.
  • All analytics are based on client-provided CRM data unless Pulse iQ is tasked with data enrichment via external sources.
  • AI marketing tools process transactional data from the client’s CRM only.
  • Any third-party data sources are used strictly at the client’s request.
  For full Privacy Policy, visit: Pulse iQ Privacy Policy .

5. Payment Integration & Compliance

  • Pulse iQ facilitates secure payment integrations but is not a payment processor.
  • Payments are processed via third-party gateways that comply with PCI DSS security standards.
  • Pulse iQ does not store full payment details but may retain transactional metadata for reporting purposes.

6. AI & Machine Learning Usage

  • AI is used for pattern recognition and recommendations, not for automated decision-making.
  • AI models are trained on anonymized datasets and adhere to GDPR, HIPAA, and PCI DSS standards.
  • Clients can opt out of AI-based analytics if desired.

7. Client Responsibilities

Clients are responsible for:
  • Ensuring proper API access to their CRM for data synchronization.
  • Managing internal security policies for data protection.
  • Reviewing and validating AI-driven insights before making business decisions.

8. GDPR & Global Compliance

  • Pulse iQ supports GDPR compliance for European clients.
  • Users in the EU and EEA can request data portability, access, or deletion.
For full GDPR details, visit:  🔗 GDPR Compliance Information

9. Intellectual Property

  • All Pulse iQ software, AI models, and analytics tools are proprietary.
  • Clients receive a license to use the software, but ownership remains with Pulse iQ.
  • Unauthorized modifications, distribution, or reverse engineering are prohibited.

10. Limitation of Liability

  • Pulse iQ is not liable for indirect or consequential damages.
  • AI-generated insights are for informational purposes only and do not replace human decision-making.
  • Maximum liability is limited to the fees paid for the previous 30 days.

11. Dispute Resolution

  • Any disputes will be resolved through binding arbitration.
  • The governing law is the State of Texas, United States.

12. Termination of Services

  • Pulse iQ reserves the right to terminate services if a client violates these Terms.
  • Clients can request data export and deletion upon termination.

13. Updates to These Terms

  • These Terms may be updated periodically.
  • Major changes will be communicated via email or platform notifications.
  • Continued use of Pulse iQ services constitutes acceptance of the updated Terms.

14. Contact Us

📩 Email: info@pulse-iq.com
📞 Phone: (214) 584-6558
📍 Mailing Address: 401 Century Pkwy, #2229 Allen, TX 75013-8043 USA
📄 Download PDF Version: Download Terms & Conditions

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